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Concierge Communications

Telecom Management|Hosted Communications|Cellular Services|Voice / Data Services
Hosted / Managed VoIP Services







Concierge Communications represents managed VoIP service providers. These hosted Phone Box Exchange (PBX), another name for hosted phone system, provides your company many features at a great price with a team of people to manage the services. Let us help your company explore the many new features, enhanced reliability and convergence of services from a hosted VoIP provider.







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Our service providers are able to design, build, implement, and optimize an IP Telephony solution specifically for your company's needs. These solutions range from the complete convergence of your voice and data network, to a slow evolution of your data network to include your telephones and voice traffic. Managed VoIP solutions encompasses six key areas:
  • Local dial tone
  • Long distance
  • Internet access
  • Wide Area Networking
  • Optional features to enhance services
  • Monitoring and management of circuits, software, hardware and connectivity including moves, adds and changes

Managed VoIP
   Services

Voice and Web
   Conferencing

Local Voice
   Services

Long Distance
Internet Access
Data Connectivity



Public versus Private IP

Public versus Private Transport Explanation

CallOnACT logo

Hosted VoIP Application - integrated PBX functionality into ACT!

Benefits of Managed VoIP

  • Single carrier for converged network services - local. long distance, Internet and Wide Area Network
  • One consistent bill including maintenance
  • 4 digit dialing between offices
  • Single operator for multiple locations with handset visibility
  • Mobility login or simultaneous ring
  • Robust premise and network infrastructure
  • Redundant Public Switched Telephone Network (PSTN) connectivity
  • VLANs can separate voice and data on the same LAN infrastructure
  • Ability to expand quickly
  • Additional of external SOHO offices easily into the corporate office communication infrastructure

7971Polycom 550


Managed VoIP Services

  • Private IP connectivity to customer premise allowing proper packet prioritization
  • MPLS to the edge to provide Quality of Service (QoS)
  • Cisco, Polycom and Linksys phones
  • On-premise equipment supplied ensuring no finger-pointing in the event of an issue
  • Redundant back end by the provider
  • Flat-rate pricing with single monthly bill
  • No capital expenditure or the purchase of the handsets are optional
  • Complete national connectivity available
  • Optional services for IVR and ACD are available

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