Do you feel like a target?
You may feel like a target for your carrier but they don't mean to put you in their cross hairs. The complexity of communications bills are deeply rooted in the decades of monopolies, the deregulation of services and merger and acquisition mania. Carriers simply have other things to worry about than giving you an accurate bill that you can read and the tools to ensure that what you ordered is what you are being billed.
Telecom Expense Management (TEM) enables organizations to gain visibility into their monthly telecom spend and control over contract sourcing, procurement, provisioning, inventory management, and invoice processing and auditing. The telecom lifecycle can be managed, monitored, and controlled to optimize services and costs. Using automated tasks and streamlined process workflow your company management is provided the business intelligence they need to make informed decisions, eliminate waste, and optimize resources. Fully-managed services are available that include contract negotiation, procurement, audit services, invoice and asset management services, and expense allocation.
Automating Invoice Processing
No more receiving huge stacks of paper invoices! TEM services directly imports most electronic billing data into a centralized system and processes your Telecommunications invoices by utilizing electronic carrier interface for billing records through call detail records and electronic data interchanges. Invoice handling is reduced significantly.
Automated Invoice Validation
No more “stare and compare” methods of verifying month-by-month statements for changes in billing. TEM services does this tedious work for you - electronically and at a very granular level saving you many costly labor hours. TEM services automatically verifies itemized charges against your company's contracted rates and telecom inventory. This assists in dispute management and greatly improves billing accuracy, reduces costs, and automates invoice validation.
Automated Cost Center Allocation
TEM services allow you to automatically and electronically assign cost centers to your communication services.
Billing Dispute Management
Easily track billing discrepancies. Through organized reporting and tracking you can minimize the time it takes to manage the dispute process. Only pay for the services and rates you are under contract to pay.
Inventory Management
Managing telecom inventories with most accounting systems or spreadsheets is not effective when you receive multiple telecom bills from multiple carriers. You need a system that was built from the ground up to manage the complexities of the world of telecom bill management. TEM services store your telecom information in an up-to-date inventory database in real time. This allows your management to access inventory reports that give a real view of the whole companies telecom expense and contract structure rather than annual historical data that is out of date.
Work Order Management
Managing work orders for telecom service changes requires access to a real-time inventory system. Your company needs the provisioning and reporting tools TEM services provides to integrate and support multi-vendor and multi-location environments.
Contract Management
There are few things more frustrating than knowing when you can positively change your rates or services through a timely renewal or know the impacts of changing services at a particular location. Contract management is key to the management of costly evergreen contract renewals and decision making regarding one of your businesses highest expenses - telecom. Through TEM services you can view all of your contracts and get the detailed reporting you need to make informed and timely decisions. In addition, contract management allows you to track contract rates for volume-based contracts.
Key Benefits of TEM Services
- Reduces time through streamlined workflow processes saving costly labor expenses.
- Reduces costs through timely identification of changes and errors and facilitates resource optimization.
- Reduces risk through improved reporting capabilities for inventory control and telecom life-cycle management .
Please contact us online or call us at 888-353-9900 to speak with a solution specialist for a free, no obligation consultation of your communication needs.
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Greatster Media Services.